Microsoft Teams crashing or freezing during meetings

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Microsoft Teams, a collaborative workspace is a business communication platform inside Microsoft 365. Information technology has recently get an important tool by enabling smooth workplace conversations and certificate sharing remotely. Its daily active users grew exponentially to 75 million agile users in the COVID-19 pandemic as the bulk of the companies relied on videoconferencing to proceed operations.

Being a handy tool, Microsoft Teams may sometimes run into problems preventing users from availing of the platform benefits. 1 of the mutual bug faced by the users is when Microsoft Teams randomly crashes or freezes. In this guide, nosotros provide you with quick fixes for the same.

Microsoft Teams crashing or freezing during meetings

Here are a few methods to resolve Teams crash or freeze issues.:

1. Identify Teams service status
2. Clear Teams cache
3. Clear Windows credentials
4. Try accessing Teams from other devices/applications
5. Repair, Reset or Reinstall Microsoft Teams

Let united states of america wait at each of these methods in more than detail.

Microsoft Teams keeps hanging up, crashing or stopping

1] Place Teams service condition

If Microsoft services are down for maintenance, your application may freeze, crash, or turn down to open up. In such cases, yous may cheque the service status in the admin console of your Function 365 account.

1. Outset Part 365 admin heart.
2. Check Service Wellness. You will see the service status and measures that are taken to solve the effect.
3. Delight note that to check the service status, yous volition require admin access. In case you lot do not have access, you will have to contact the admin.
4. To be updated with all service status, y'all tin besides follow Microsoft Office 365 Status handle on Twitter.
5. Service-related issues will be solved automatically in a few hours or a day.

2] Clear Teams cache

The freeze and crash issues can as well be resolved by immigration Microsoft Teams cache.

• Close Downwardly Microsoft Teams.
• Launch Task Manager and check the Teams related services running in the task managing director. Finish all services and processes.
• Press Windows + R to open the Run window.
• Type %appdata% and press Enter.
• Get to C:\Users\UserName\AppData\Roaming\Microsoft\Teams.
• Delete only the files within the following folders: tmp binder, blob_storage, enshroud, GPUcache, databases, and local storage.
• In the IndexedDB folder, only delete the .db file.
• Close Microsoft Teams and then restart your estimator.

3] Clear Windows credentials

Immigration the Teams' account details from the credential manager may also set up the crash or freeze effect.

• Check that your Microsoft Teams app is closed.
• Press Windows + R to open the Run window.
• Type Command and click on Ok.
• Become to User Accounts in the Control Panel.

• Go to Credential Manager.

• Select the Windows Credentials

• Expand the Microsoft Role Teams department and select Remove.
• Click Aye to ostend.
• Shut the Control Panel and restart Microsoft Teams.
• Cheque if the crash outcome is resolved.

4] Try accessing Teams from other devices/applications

If the Teams desktop application is not working, then attempt accessing it from other devices.

Web app

1. Go to Microsoft Teams spider web app.
2. Login with your account credentials.
3. Delight annotation that the spider web app is like to the desktop app, and you volition receive the same functionality.

Mobile app

1. You lot can also install the Teams app from the App Store for iOS and the PlayStore for Android.
2. In case your work is not dependent on the desktop app, use the mobile app till the issue is resolved.

5] Repair, Reset or Reinstall Microsoft Teams

Windows 11: Open Settings > Apps > Apps and features and locate Microsoft Teams in the Apps list.

Click on 3-dots > Avant-garde options. There y'all will come across the buttons to Repair or Reset the app.

If that does not help, yous may Uninstall it and and then reinstall Microsoft Teams.

Windows ten: A similar process has to be followed.

To fresh install the Teams awarding to resolve the effect.

• Go to the Settings app and check Apps.
• Bank check the Apps and features tab.
• Select Microsoft Teams Click on the Uninstall push button and follow the subsequent instructions.
• Restart the PC once the uninstallation is complete.
• Download and install the latest version of Microsoft Teams from the official site.
• Afterwards installation, login into your account with your credentials.

We hope that the to a higher place-mentioned methods will help y'all to fix the Teams crash and freeze issue. Sometimes, it may besides be possible that the problem may not be with Microsoft Teams but with the Os. There may be issues with the system resources, or the Os may accept the stability that requires you to troubleshoot.

Being a productivity application, Teams needs to be running for users all the time. Let us know your feedback.

Related postal service: Fix Microsoft Teams loftier memory and CPU usage effect.

Ankit Gupta is a writer past profession and has more than 7 years of global writing feel on technology and other areas. He follows technological developments and likes to write about Windows & IT security. He has a deep liking for wild life and has written a book on Top Tiger Parks of India.

Source: https://www.thewindowsclub.com/microsoft-teams-crash-and-freeze-issues

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